Refund Policy

Refund policy

Refund Policy:

We hope you love the items you ordered and received, but just in case you aren’t happy with something, here is everything you need to know about returns and exchanges.

• Our refund policy lasts for 14 days for boutique credit only.  If 14 days has passed since your order was fulfilled, we can not offer store credit or exchanges.
• Please enclose original receipt with your returned items. please include any notes (written or via email) as to why it is being returned.
• Please note: orders cannot be changed, modified, or canceled after checkout!
• Damages must be reported within 3 days of receiving merchandise or cannot be returned.
• Returns must be received within 14 days from the delivery date in order to receive a refund for boutique credit.
• No returns/ exchanges will be accepted after 14 days. if we decide to allow a return outside of return policy a 25% restocking fee will be applied to each item. thank you for understanding.
• Returned merchandise worth a value of $200(+) are subject to a 30% restocking fee. the restocking fee will be deducted from your refund prior to receiving it.
• Items must be unworn, with tags attached and unwashed. we reserve the right to refuse or give partial refunds based on the condition of the item.
• Items that appear to be worn, have stains, pet hairs or have odor (cigarette smoke, deodorant, etc.) will not be accepted.
• All returns are processed within 2-3 business days. 
• The customer is responsible for all return shipping costs. we do recommend using a shipping method that provides a tracking number for your reference.
• Send all returns to: 

            LIVY JUNE & CO. 

            PO BOX 706

            ELKHORN, NE

            68022

 Final Sale:

• All graphics are made to order and therefore are final sale.  If a graphic needs to be exchanged for another size, the customer is responsible for shipping costs to return and there will be a 25% restocking fee.
• All custom order graphics are final sale and payment for the items is due up front before the graphics will be made.
• Discount codes of 35% or more will be final sale and cannot be exchanged.
• All clearance and sale items are final sale.

Exchanges:

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.