Refund Policy
Refund policy
Refund Policy:
We hope you love the items you ordered and received, but just in case you aren’t happy with something here is everything you need to know about making a return!
- Please enclose original receipt with your returned items. please include any notes (written or via email) as to why it is being returned.
- Please note: orders cannot be changed, modified, or canceled after checkout!
- Damages must be reported within 3 days of receiving merchandise or cannot be returned.
- Returns must be received within 14 days from the delivery date in order to receive a refund.
- No returns/ exchanges will be accepted after 14 days. if we decide to allow a return outside of return policy a $6 restocking fee will be applied to each item. thank you for understanding.
- Returned merchandise worth a value of $200(+) are subject to a 10% restocking fee. the restocking fee will be deducted from your refund prior to receiving it.
- Items must be unworn, with tags attached and unwashed. we reserve the right to refuse or give partial refunds based on the condition of the item.
- Items that appear to be worn, have stains, pet hairs or have odor (cigarette smoke, deodorant, etc.) will not be accepted.
- All returns are processed within 2-3 business days.
- The customer is responsible for all return shipping costs. we do recommend using a shipping method that provides a tracking number for your reference.
- Send all returns to:
LIVY JUNE & CO.
PO BOX 706
ELKHORN, NE
68022
Final Sale:
- Discount codes of 35% or more will be final sale and cannot be returned
- All clearance and sale items are final sale.
Exchanges:
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
